Lost/Stolen Cards

Lost or stolen UBCcards must be reported immediately. UBC departments (including the Bookstore, Library, Food Services, Housing, Athletics and others) assume no responsibility for fraudulent use of your UBCcard before the Lost or Stolen Card Notification Form is submitted and processed by the UBC Carding Office.

You can report your lost or stolen UBCcards online. Please complete one of the following Lost/Stolen Card Notification Forms:

Report Lost/Stolen Student UBCcard

Report Lost/Stolen Faculty & Staff UBCcard

Report Lost/Stolen Emeritus & Retired Staff UBCcard

Once your UBCcard has been reported lost/stolen it cannot be reactivated; if you find your lost card do not use it as it will not work. The fee for replacing a UBCcard is $15.00 the fee is waived if your card has been stolen and you have a police file number. This is subject to change without notice.

iClass UBCcards

Lost or stolen iClass UBCcards must be reported to your departmental administrator for deactivation. The UBCcard Program is not responsible for any loss or damage of university or personal property resulting from the use of iClass UBCcards.