Lost/Stolen Cards

If you have lost your UBCcard or it has been stolen, there is a two-step process for obtaining a new UBCcard.

Step1: If your card is used for access, inform your supervisor!

Step 1: If your card is used for access, inform your supervisor!

Step 2: Request a new card (link)

Step 3: Deactivate your meal plan dollars here 

Once your UBCcard has been reported lost/stolen it cannot be reactivated; if you find your lost card do not use it as it will not work. The fee for replacing a UBCcard is $15.00 the fee is waived if your card has been stolen and you have a police file number. This is subject to change without notice.