Lost/Stolen Cards

If you have lost your UBCcard or it has been stolen, there is a two-step process for obtaining a new UBCcard.

Step1: If your card is used for access, inform your supervisor!

Step 1: If your card is used for access, inform your supervisor!

Step 2: Request a new card (link)

Step 3: Deactivate your meal plan dollars here 

*Once a UBCcard has been reported lost or stolen, it cannot be reactivated. 

The replacement fee for a new UBCcard is $15 plus tax. This fee may be waived if the card was stolen and you provide a valid police file number. Please note that fees are subject to change without notice.