IMPORTANT: Access Desk to transition to online only.

To keep everyone safe and adhere to Provincial Guidelines, the Access Desk is not currently open to see customers in person but we are available via email and phone from 8 AM – 4 PM, Monday-Friday. 

This is to promote safe physical distancing at this unprecedented time. Consequently we appreciate your patience as we respond to phone and email contacts in the order in which they are received.

UBCcard Requests

If you need a new or replacement card you MUST apply online.

if your card is needed immediately:
1. Apply online
2. We will contact you when your card is ready for curbside pick up
3. When picking up your card, don’t forget to bring Govt issued photo ID with you for verification.

We are not accepting any walk-in card requests at this time